How We Work
Dream homes don’t happen by chance.
Choosing a reliable, quality-focused builder is paramount. However, finding one that also provides a client-centred process ensures you will enjoy the journey of building a home you love. As a custom home builder, this is where Silverstone shines. From the planning phase to choosing the perfect fixture, we work closely with our clients, involving them in each step of the process, ensuring every detail is to their exact specification.
Our process is centred on you
The initial meeting is where we get to know you and allows you to get a feel for what we stand for as a builder. We discuss your needs, lifestyle, location, design requirements, budget, and expectations as a client. When both parties feel aligned on the vision for your new home we move into planning and design.
Planning and Design
We work closely with our draftsperson to put together the preliminary design. It’s not uncommon to have multiple rounds of revisions at this point to ensure everything is just right. At this stage, we also begin to design the build specifications, outlining every detail and feature in your home. Rest assured, the budget and wish list are at the forefront throughout the entire process and we spend as much time here as we need until each detail is exactly how you’d like.
With architectural designs complete, it is time to make it official. We finalize the comprehensive budget proposal, construction drawings and build specifications. Once agreed upon, we sign the contract and are ready for the interior and exterior selection process. Now the fun begins!
Selections, Stage One
Our selection process is divided into three stages giving clients the space they need to select finishings to their taste. In the first stage, we select exterior finishings required for architectural controls:
- exterior stone
- windows and doors
- deck finishing
Selections, Stage Two
At stage two, we solidify your interior design and finishing:
- cabinet layout and colours
Selections, Stage Three
And last, we select the finer details to make your space truly your own:
- lighting fixtures
- railing/millwork design
- interior doors
- closet design
- interior hardware
- paint and stain colours
- mirrors and glass
- interior masonry
Our group of talented trades is the best in the industry. During construction, clients receive a key and have full access so that they can visit as they please. We have a transparent construction process that keeps our clients in the loop with progress and budget. We also hold scheduled walk-throughs at various stages of construction so that clients can immerse themselves with the trades on site, ask questions and go over any details that need clarifying.
One to two weeks before possession, we welcome you for an initial walk-through. We provide a complete orientation at this time and highlight any issues that need our attention before you move in. We’ll complete a walk-through once again on the day you take possession to ensure you are 100% happy in your new home.
Just because construction is complete doesn’t mean our relationship ends. We remain available to answer questions about the home as well as touch base regularly to complete our post-move-in check which continues every 3/6/12 months over the next year. We pride ourselves on our post-possession care and go above and beyond to make sure our homeowners not only love their home but continue to feel like members of the Silverstone family. We are members of Progressive Home Warranty and proud to be in good standing with no previous claims. If something arises that we need to address, we promise to attend to any issues promptly.
What our clients have to say
From start to finish, Silverstone Custom Homes was an absolute pleasure to work with. We worked with Justin and his team to custom design our home and no small detail was overlooked. Having some construction background myself, I couldn’t be happier with the quality and detail that Silverstone Custom Homes demands in their construction. We’ve been in our home for 9 months now and Justin regularly checks in to be sure we are completely satisfied with our home.
Top notch builder, and that starts at the top. Justin found a way to satisfy my every need, produced a top quality product and is very reliable and trustworthy. All things that can be hard to find by these days. Wouldn’t think twice about building with him again.
By far the best builder I have had the pleasure of doing business with. Everyone of my concerns was heard and dealt with accordingly. Customer service is and was second to none! I would recommend Silverstone custom homes for everyone! The compliments you get from anyone who steps inside the door are incredible. For those who like to decorate for every holiday you will not be disappointed in how your home looks all dressed up. For those who are worried about the bottom line his prices are more than fair, you get everything and more than what you ask for! Great work Justin and we can’t wait to build again with you!
Building a house with Justin at Silverstone Custom Homes was a fantastic experience that I wouldn’t hesitate to do again! Right from the beginning it’s apparent that he not only wants to produce a beautiful home to be proud of, but he also wants the client to be 100% satisfied. He’s knowledgeable, quick to respond, incredibly thorough, and has stellar attention to detail. This isn’t some mainstream builder that treats you like a number, he truly cares about his clients and the homes he builds for them. I didn’t know building a beautiful high-quality house could be so easy and stress-free, but Silverstone definitely delivered!
We built with Silverstone Custom Homes and the professionalism and the finished product is one we are truly happy with. We built our retirement home at Glennifer Lake and are so pleased we went with Justin. Thank you Silverstone for building us such a beautiful home.
Justin’s innate ability to listen and capture what is in the mind of the homeowner, ensured that our forever home was built as our dream home. It was very apparent that providing an exemplary product was paramount. Silverstone’s team is committed to providing a quality and outstanding home in a professional, friendly way. We were guided through the process of selections by a fantastic, competent group of designers, craftsmen and tradespeople. Each with the same desire to exceed our expectations. Building with Silverstone Custom Homes was a wonderful and memorable experience. They went above and beyond to ensure our home was everything and more than we ever imagined. We are very pleased to be part of the Silverstone family of well built beautiful homes.
When we decided to build our forever home we had no idea which builder we would choose, there are so many options out there. Thinking about trusting someone with the biggest investment of your life can be scary and overwhelming. The Silverstone show home in Laredo was one of the first builders we went to check out and we were immediately sold. We had help every step of the way and constant communication with Justin. We felt like his number one priority. I recommend Silverstone to anyone and everyone I know, they take extreme pride in their work and truly care about their customers.
We built our new dream home with Silverstone Custom Homes. Justin respected our budget, was very professional, and provided exceptional communication. Justin’s team was very clean, approachable and did amazing custom work. My husband and I have built in the past but this was such a good experience. I would recommend building with Silverstone 100%.
My wife and I recently had the privilege of buying a Silverstone show home. Working with Justin was a pleasure. He was accommodating and professional in every aspect. The fit and finish in his builds is second to none. We would not hesitate to recommend Justin to build your custom home!